Frequently Asked Questions
Your guide to shopping with Shrine of Hollywood
What is the typical shipping timeframe for orders?
Most items are processed and shipped within 3-5 business days. For custom or specialty garments, please allow up to 10 business days for production before your order is dispatched.
Do you offer international shipping?
Yes, we ship our exclusive fashion collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I ensure I am ordering the correct size?
Since our garments often feature unique cuts, we provide a detailed size chart on each product page. We recommend measuring yourself carefully and comparing your results to our guide before purchasing.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags within 14 days of delivery. Please note that custom-made orders and intimate apparel are final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your garments ethically produced?
Yes, Shrine of Hollywood takes pride in high-quality craftsmanship. Many of our signature pieces are designed and manufactured locally in Los Angeles to ensure fair labor practices and superior quality control.